Customs & Import
Customs, Handled Transparently
Peptide.ST ships worldwide from a registered facility in the Netherlands. Because research materials cross borders, every parcel is prepared to clear customs cleanly: declared honestly, valued correctly, and documented so an officer can see exactly what is inside and why.
Clear paperwork is what moves a lawful parcel through customs quickly. We declare the real contents and the real value on every shipment. We do not mislabel, undervalue, or disguise parcels, and we will not ship an item into a country where it is not allowed.
Use the country guides below for destination-specific rules. Where your country does not have its own guide yet, the general guidance on this page applies. Information current as of July 2026.
What Travels With Every Parcel
Each shipment carries the documentation customs expects, so there are no surprises on inspection:
- An electronic customs declaration (CN23) and a commercial invoice with an honest description, the quantity, and the actual price paid.
- The correct commodity (HS) code for a laboratory research reagent.
- A clear statement that the goods are for research use only, not for human or veterinary use.
- Sender identity and registration, so the shipper is traceable and legitimate.
- A Certificate of Analysis for the batch, available on request.
What Helps a Parcel Clear
For a shipment that is lawful in its destination, a few things genuinely reduce holds and delays:
- An accurate declared value. Undervaluing invites inspection and penalties, so we declare the real price.
- VAT settled up front where a scheme allows it, such as Norway's VOEC, so the parcel is not held for payment.
- A precise contents description and commodity code, so an officer does not need to open and investigate.
- Research-use labelling and a Certificate of Analysis that back up the declaration.
Disguised contents, false descriptions, and splitting an order to dodge a value limit are exactly what customs looks for, and they put your parcel and your account at risk. We do not do any of it. Accurate paperwork protects the shipment far better than any trick.
Country Guides
Rules differ by destination. Start with your country's guide where one exists.
Restricted Goods and Your Responsibility
What is a legal research chemical in one place may be a controlled or prescription-only substance in another. Norway, for example, treats several peptides as medicinal products and stops them at the border. A correct declaration does not change a national ban; it just means the parcel is handled honestly.
- You order as the importer of record and are responsible for the rules in your own country.
- Check your local rules before ordering. When in doubt, ask us first.
- We declare accurately and ship tracked, but final clearance is decided by the destination authority and cannot be guaranteed by us.
Documents and Contact
Everything a customer or a customs officer might need:
Customs questions?
For anything about a shipment, a declaration, or a parcel held at the border, our customs desk can help.